**Responsibilities** - Greet customers as they arrive and provide a friendly, welcoming atmosphere. - Deliver excellent customer service and hospitality. - Take food and beverage orders and ensure accuracy of customer requests. - Upsell and cross-sell available products including retail and merchandise. - Deliver food and drinks to tables in a timely and efficient manner. - Ensure guests have everything they need, including utensils, napkins, and condiments. - Communicate effectively with the kitchen staff and bar staff to ensure orders are prepared correctly and delivered promptly. - Handle cash, EDC, QRIS, and other payment transactions. - Answer customer questions and provide recommendations for menu items. - Clear and clean tables after customers have finished their meals. - Set up and organize tables and dining areas. - Follow all safety and sanitation guidelines, including proper handling and storage of food and beverage products. **Requirements**: - Hospitality high school diploma or equivalent. - Previous experience as a waiter/waitress or in a customer service role preferred. - Knowledge of food and beverage service techniques and etiquette. - Familiar with POS systems and other computerized sales tools. - Able to multitask and prioritize tasks effectively. - Able to work effectively as part of a team. - Excellent communication and interpersonal skills. - Speak English at a conversational level. - Ability to work in a fast-paced environment. - Basic math skills and proficiency in operating cash registers. - Flexibility to work varied shifts, including weekends and holidays. - Able to join immediately. - Currently living in Surabaya is preferred. **Job Type**: Temporary **Experience**: - Restaurant/Banquet Server: 1 year (preferred) **Language**: - English (preferred)